Client Agreement

In this agreement ‘we’ ‘us’ or ‘our’ means This Story and ‘you’ or ‘your’ means the client.  We will provide the Services to you from the Commencement Date subject to this Agreement.  The client may include the following:

  • World War II Veterans
  • Sponsors for the production of the Documentaries
  • Archive institutions for the housing of the Documentaries

Our Services

We produce high-quality documentaries on groups and/or people whose stories need to be told.  Our aim is to unite communities through stories.  Our current project focuses specifically on World War II Veterans.

We engage industry professionals for elements of production including (but not limited to):

  • Cinematography (including drone capture)
  • Lighting
  • Editing
  • Animation & Topography
  • Talent/Actors
  • Music
  • Voiceovers
  • Hair & Make-up

Our Commitment to You

We will:

  1. Provide our services using reasonable skill and diligence in accordance with industry best practice standards;
  2. Respect and value all persons involved in performance of our Services;
  3. Not knowingly or deliberately do anything which may cause your reputation to be detrimentally or prejudicially affected;
  4. Provide prompt fulfilment of the brief and regular updates in relation to the provision of the services;
  5. Comply with your reasonable directions;
  6. Not disclose, copy or use any confidential information concerning your business without your consent, except where the confidential information is required to be disclosed by law

Your Commitment to Us

  1. You must provide us with clear and specific instructions;
  2. You must provide us with all information necessary for us to carry out the Services, including sufficient brief and/or supporting materials;
  3. You agree to supply all information within a reasonable time frame. Further, you agree and acknowledge that any delay caused by failure to provide the information within a reasonable time frame may cause delay to the provision of Services by us;
  4. You must pay for the Services conducted in line with our trading terms. In the event that any invoice is not paid within fourteen (14) days of its due date, we reserve the right to:
  1. Charge interest of one and a half percent (1.5%)
  2. Suspend any further delivery of Services until overdue monies are paid
  • Seek reimbursement for costs of engagement of a collection agency, legal costs and any other reasonable collection costs in the event of failure to pay.

Intellectual Property

You will receive a copy of the video/s produced by us together with a royalty-free, non-transferable and non-exclusive right and licence to use the video/s provided that you have paid all money due and payable to us in respect of our Services.

We will own all the intellectual property rights in all This Story elements such as footage, images, animations etc.  You hereby grant us a perpetual, worldwide, irrevocable, licence to use, reproduce and display any case studies created using results received and/or created in relation to the Services carried out, and that such information may be used for both marketing and promotional purposes by us, including but not limited to our website, proposals, marketing materials, the press, and on any other websites owned and/ or operated by us.


This Story will make all reasonable attempts to comply with your internal and external marketing & branding guidelines, regulatory, and compliance requirements. However, it is your responsibility to ensure all relevant material is proofed, approved and compliant with any regulation and laws applicable to your business.  We will not be liable for any errors, breaches, or the like for any material approved by you.